Privacy Policy
This page explains how Envelo.love handles personal data, cookies, and third-party services. For general questions see our FAQ or return to the template catalog.
Summary
Envelo.love helps you design personalized envelopes. We collect as little data as possible. Design editing and CSV processing are provided by a third-party editor (PitchPrint) during your session.
Last updated:
Data We Process
- Design/session data you actively provide in the editor (names, addresses, layout choices) when creating envelopes.
- Technical data (e.g., browser type, device, basic usage events) may be collected to improve usability via session analytics.
- We do not sell personal data and do not use it for advertising targeting.
PitchPrint (Design Editor)
We use PitchPrint to power the online editor. Your uploaded CSV and design changes are handled during your session by PitchPrint and are subject to their privacy practices. For details, see their policy: pitchprint.com/privacy. If you need help with a data request related to PitchPrint usage, contact hello@envelo.love.
Session Analytics
To understand how people use our site and fix UX issues, we may use session analytics tools such as Microsoft Clarity and Seez Analytics. These tools can record anonymized clicks, mouse movements, and basic technical parameters. We use them only to improve usability — not for advertising.
- You can limit tracking via browser settings (block third-party cookies, enable “Do Not Track”) or with content-blocking extensions.
- We ask providers to retain analytics data for a limited period and delete it when no longer needed.
Cookies & Local Storage
PitchPrint and analytics may use cookies or localStorage for session functionality (e.g., remembering layout, settings, or editor state). These files help reliably save and restore your editing process.
Data Retention
We aim to keep personal data only as long as needed to operate the service and troubleshoot issues. Editor session data and analytics records are deleted after a reasonable retention period.
GDPR / Your Rights
If you are in the EEA, you may request access, rectification, or erasure of personal data, as well as restriction or objection to processing. Email us at hello@envelo.love — we will help process your request, including coordination with providers (e.g., PitchPrint).
- Right of access (copy of your data)
- Right to rectification/erasure
- Right to restrict/object to processing
- Data portability (where applicable)
Children’s Privacy
Our service is not intended for children under 13. We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.
Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above. By continuing to use the site, you agree to the updated terms.
Contact
For privacy questions, email hello@envelo.love. See also our FAQ and How to Print Envelopes.